Updated: February 12, 2014
We will collect 2 broad categories of customer data, depending on the nature and circumstances of the service requested or transaction undertaken:
We currently collect customer data for the following purposes:
Our head office is based in Bangalore. We may thus transfer your personal information to overseas data storage facilities where we keep our central records, our offices or appointed agents. Such transfers are necessary for us to fulfil our contract with you, as well as with relevant third parties, where applicable.
Whenever there is a need for us to perform a service for you that requires your personal information, your consent in providing such data will be implied from your request of the service or transaction to be completed. However, where required by law, we will require you to agree to the collection of your personal information, expressed in written consent e.g.: signing a form or checking a box.
We will, on request, allow you to access your personal information stored with us. However, we may charge an administrative fee to help us recover the costs incurred to supply such information to you. In exceptional circumstances, we may not be able to comply with your request, but will provide you with the explanation for refusal, where applicable.
We will retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by relevant laws.
We will need your assistance to ensure that the personal information you provide to us is current, complete and accurate. If there are errors or changes to be made, please contact us and we will work towards either correcting it or discuss alternative actions with you.
In order to improve your online experience in future, we may track the online behaviour of our visitors to further optimize our website and/ or our presence on referral websites. This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses the cookies stored on your computer to help analyse your use of the website. This information will then be transmitted to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activities for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required by law or for processing this data on behalf of Google. Google will never associate your IP address with any other data held by Google. Please note that such data will not be tagged your customer record and is completely anonymous, and will only be aggregated for statistical analysis.
We cannot distinguish the age of visitors to our website. If a minor (according to applicable laws) has provided us with personal information without parental or guardian consent, the parent or guardian can contact us (see Section 9 of Part A) to remove the relevant information.
We recognize the need to provide further privacy protections with respect to Personal Information that we may collect from children on our sites and applications. Some of the features on our sites and applications are not directed towards children, and we do not knowingly collect Personal Information from children in connection with those features. When we direct certain sites, products or services toward children and intend to collect Personal Information from children, we take additional steps to protect their privacy, including:
In some instances, certain portions of our Service may allow children to submit Personal Information (such as their name and/or the child’s or his or her parent’s e-mail address) without first obtaining their parent’s consent. For example, we may collect online contact information from a child for the purpose of:
Parents are encouraged to spend time online with their children and to become familiar with the types of content available through our Service and on the Internet in general. Parents should regularly oversee their child’s use of e-mail and other online communications and transactional features. Control tools are available from online services and software manufacturers that can help to provide a safe online environment for children. If your child has used your credit card in connection with our Service without your permission, please contact our Customer Support team immediately.
For school subscription and features, please contact our representatives.